FAQ
Have questions before getting started? Here are the most common questions about coaching, consulting, scheduling, and what to expect.
1) What is the difference between coaching and consulting?
Coaching helps you build clarity, mindset, communication, and consistent follow-through through a structured growth process.
Consulting provides expert analysis, strategy, and implementation support for specific personal or organizational goals and problems.
2) Do you provide therapy or clinical mental health treatment?
No. True Connections provides coaching and consulting services only. Services do not include therapy, diagnosis, or clinical treatment.
3) Who do you work with?
True Connections works with individuals, couples, leaders, professionals, teams, and small businesses.
4) What issues can coaching help with?
Common areas include life direction, confidence, mindset, emotional wellness, stress, resilience, relationships, communication, career growth, leadership growth, and work-life balance.
5) What issues can consulting help with?
Consulting supports strategy, management challenges, organizational development, change management, process improvement, workplace communication, leadership development, conflict resolution, and burnout resilience planning.
6) Do you offer online sessions?
Yes. Services are available both online and in person in Sandpoint, Idaho.
7) How long are sessions?
Typical session length is [INSERT INFO HERE].
8) How often do sessions happen?
Most clients meet [INSERT INFO HERE], depending on goals, complexity, and preferred pace.
9) How long do clients usually work with you?
Engagement length varies by need. Some clients choose a focused short-term plan, while others continue longer for deeper growth and accountability. Typical engagement: [INSERT INFO HERE].
10) What happens during the first call?
The discovery call focuses on your goals, current challenges, and desired outcomes. You will discuss fit, recommended next steps, and whether coaching, consulting, or both is the best approach.
11) How much do services cost?
Rates depend on service type and format.
- Discovery call: [INSERT INFO HERE]
- Coaching sessions or packages: [INSERT INFO HERE]
- Consulting sessions or packages: [INSERT INFO HERE]
- Group coaching or workshops: [INSERT INFO HERE]
12) Do you offer packages or only single sessions?
Both are available.
- One-time strategy sessions: [INSERT INFO HERE]
- Short-term packages: [INSERT INFO HERE]
- Ongoing support: [INSERT INFO HERE]
13) What is your cancellation policy?
Appointments can be rescheduled or canceled with [INSERT INFO HERE] notice. Late cancellations or missed sessions are [INSERT POLICY HERE].
14) Is what I share confidential?
Yes. Client information is handled with care and discretion. Confidentiality limits and communication policies are explained in your onboarding documents.
15) Do you provide support for intimacy and relationship concerns?
Yes. Intimacy coaching is available for adults and focuses on communication, confidence, and connection. It is coaching and education focused, not clinical treatment.
16) What if I need therapy or a higher level of care?
If clinical or specialized care is needed, appropriate licensed resources can be recommended.
17) How do I get started?
Use the contact form or booking page to request your discovery call, and include a brief note about your goals.
True Connections Life Coaching and Consultation provides coaching and consulting services only and does not provide therapy, diagnosis, or clinical mental health treatment.